In an earlier post, we wrote about the difference between advertising and promotion. Advertising tells people what you hope they will buy from you. The role of promotion is to give them an incentive to buy now. It’s been proven over and over again in the marketplace that buyers love a deal, and coupons can be a very effective way to communicate that deal.
Beyond that, they can be a very effective way for you to keep track of who’s taking you up on your deal. The coupon becomes a record of the response, and simply counting coupons can give you an idea of whether a campaign is working.
Coupons can do even more than that, though. You can use them to capture information that goes beyond what you currently have in your mailing list or marketing database. For example, if you’d like to collect e-mail addresses, you can use coupons to do that. If you’d like to explore other areas of a customer’s interest you can use coupons to do that too. Think of a coupon as a blank canvas. You can send information out, using text and graphics. You can also bring information in, using words and graphics along with fields and check boxes.
We like coupons a lot!